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Contact center for your business growth
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Outsourced Contact Center: Fueling Your Business Growth.
Select your situation — and get a solution right away.
- How many customers are you losing while no one answers the phone?— You will not lose a single customer — we will take full control of inbound calls and ensure an instant response.
- Want to increase sales, but operators do not have time to call?— We call your customers ourselves, increase conversion and win back lost leads.
- Clients write in chat, but there is no one to answer — are leads burning out?— We take over chats, respond instantly and save every lead.
- Need more operators, but hiring and training takes weeks?— We provide ready-to-work operators today, without recruitment and HR costs.
- Need a full call center, but have no time or in-house specialists?— We launch a turnkey call center in 3–7 days with quality control and clear KPIs.
- Customers cannot place an order — is your order desk overloaded?— We take over your order desk, speed up processing and remove confusion.
- Do not really know how your operators talk to customers?— We conduct a mystery audit and give clear recommendations for improvement.
- Scripts do not work, IVR is confusing, everything sounds uncertain?— We create clear speech modules and effective scripts that are easy to follow.
- Worried about data leaks and security breaches?— We provide secure channels, access control and regular auditing.
- Is accounting slowing processes and demanding too much attention?— We take over accounting and reporting — accurately and on time.
- No one to manage the project and monitor key indicators?— A dedicated project manager will take everything under control and free up your time.
OUR SERVICES
We offer a wide range of comprehensive and innovative solutions for businesses operating in the field of contact centers and effective communications.
aFinance, Qanat Finance, Qomeq Finance
Companies that trust us
We reduced missed calls from 32% to 2% and increased the number of successfully closed leads.
Conversion to approval grew by 38%, and omissions were completely eliminated.
We reduced operator errors by 63% and decreased the number of customer complaints by 70%.
aFinance, Qanat Finance, Qomeq Finance
We use multi-level control: daily call checks, analysis of complex dialogues, mystery shoppers, AI speech analysis, regular feedback, and training. A supervisor monitors work 24/7.
The project is launched in five steps: analysis, telephony and CRM configuration, script preparation, training, and test launch. Launch is possible within 1–3 days.
We use encryption, secure SIP channels, role-based access restrictions, action logs, and backups. All operators sign NDAs and undergo training.
We provide services in Kazakh, Russian, and English. Operators are selected based on their accent, literacy, and experience.
The price depends on the number of operators, schedule, workload, channels, and language of service. We provide an individual calculation for each project.
Customer reviews
- “With VeriOne, we reduced missed calls from 32% to 2% and increased the number of completed requests. Our work has become stable and completely transparent.”Almas MuratkhanovichClient of "VeriOne" LLP
- “After connecting VeriOne, conversion rates increased by 38%, processing times decreased, and omissions disappeared completely. A reliable partner that truly impacts results.”Omarov AlmatClient of "VeriOne" LLP
- “The VeriOne team helped reduce operator errors by 63% and complaints by 70%. Service quality became predictable and processes became manageable.”Evgeny OlegovichClient of "VeriOne" LLP
Useful information
Articles and tips
How to reduce costs, speed up support, and eliminate turnover with external operators.
How operator error control increases sales and improves customer experience.
How response speed affects sales and how to fix service delays.
What processes are being automated and why companies are saving on operators.
Real losses for different niches and how to avoid lost profits.
A list of quick automations that save time and speed up service.
Key criteria for choosing a CRM and an overview of popular solutions for 2025.
Our team
Zhulubayeva Gulzhaz
Nogaybay Rosa
Zhumagulova Aynur
Estaeva Anelya
Sovetov Galym
Igimbekova Dinara
Sagadatkyzy Bakytzhamal
Alimkanova Albina
Nurlygazy Aliya
Nurbay Elzada
Kalilulla Serikbolsyn
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