For companies that need basic
customer support
Includes:
1. Inbound line
2. Chat support, WhatsApp
3. Order desk
and request handling
4. Personal managers
and basic quality control
Value:
Quick launch of customer support “from scratch” —incoming requests, chats, orders, initial reports.
5. Outbound line
(sales, hot/cold calls, follow-up on requests)
6. Updating the customer database
7. Promotion of campaigns and special offers
8. Telephone surveys
Value:
Expanded support for active sales and marketing communications.
Everything from the “Growth” package,
plus:
9. Mystery shopping and quality control
10. Operator hiring (scaling to load)
11. Development of speech modules, IVR, and scripts
12. Personal supervisors and advanced analytics
Value:
Thorough quality control, flexibility, and process customization.
13.Turnkey call center
14.Working with AI and process automation
15.System and information security
16.Accounting and outsourcing
We provide customer support, automation of key processes, protection of your data, and optimization of financial operations.
Frequently asked questions